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ABCmouse Reviews

ABCmouse ReviewsABCmouse is an online preschool-kindergarten curriculum that teaches letters, letter sounds, counting, math, art, science, music and phonics. The child starts out at the level that you choose and progresses through various areas by working virtual puzzles, singing songs, visiting the zoo and farm, reading books, virtual coloring, etc. A fun bonus is that the child gets tickets when they complete each simple lesson that they can use to “purchase” things for their virtual room. Cost is under $10 a month but you can try a month for free. Up to 4 children can use this at one time.

(9 Reviews)

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  1. ABCmouse Review by chirstoph
    Cons: The site malfunctions routinely, customer support is non-existent, average wait time for tec support is about 45 minutes. Great concept but completely out of ABC Mouse ability to deliver the product.

    Grades Used: 1st

    We are experiencing many challenges with using ABC Mouse web-site. We have unsuccessfully tried to contact them on several occasions. We have experienced unreasonable wait times — 30 to 45 minutes per call — before needing to hang up and return to our duties. We are very frustrated with their customer and tec service for the web-site.

    Last email sent to ABC Mouse was as follows: “After being a customer for 7 months, I have to ask ‘how can we get our problems with using your site resolved or our account canceled with payment refund?'”

  2. ABCmouse Review by Joe

    watch out for these people they will double charge you and there to lazy and incompetent to bill you correctly. from what i have seen the site isn’t all that its cracked up to be the app never works and that web page has a lot of issues as well.i would never recommend this site to anyone.

  3. ABCmouse Review by Ellen
    Pros: nothing
    Cons: keeps charging your account after cancellation, kids found it boring after about a week

    Grades Used: Preschool-2nd grade

    My preschoolers thought the website was completely boring. All of the sudden I was not able to sign in anymore. They of course do not have anyone to talk to on the telephone for customer service, you must contact them by email. I could not cancel my account because I could not sign in. They have never responded to all of my emails. I have had to cancel my bank card in order for them to stop. This process has been a nightmare. Do not fall victim to their free trial, they make it impossible to cancel.

  4. ABCmouse Review by Heather
    Pros: it is amazing, affordable, simple, fun, starts earlier than most schooling
    Cons: needs to add to it past kindergarten

    Grades Used: toddler time- level 2 preschool

    LOVE IT. My daughter became addicted to it and when she hit the preschool levels she became very independent and didnt want to sit on my lap to do school so now she has her own secured laptop that allows her on ABCmouse and she does everything from feeding her hamsters and caring for her aquariums to caring for her other pets and teaching them while secretly working on her learning path. It has so many activites that she has took it upon herself to explore the more difficult ones and she still enjoys it.

    Now if only they finished the faint level 7 I seen in the graduation window and such to add elementary grades 1+ to it all would be good.

    I pay 19.95 for 4 months and get the other 8 for free essentially and i can handle that on my budget easily. one tip make sure you mark in your budget when you start paying especially if choosing the 4 month or yearly payment options because otherwise the due date can sneak up on you unexpectedly.

  5. ABCmouse Review by Noel
    Pros: Fun for kids
    Cons: Terrible customer service

    Grades Used: Pre-K


    If you purchase an annual subscription it will be set to automatically renew. does not send you a notification ahead of time to let you know that your subscription is about to be renewed. I have a lot on my mind and a lot of things happen over the course of a year, so having the date I began my subscription at the top of my list is a ridiculous notion. Also, refuses to give any sort of refund even if you cancel the very next day after your subscription is renewed. So, now I am paying for a full year of something my daughter no longer uses. This company could at least have the common courtesy of notifying its customers BEFORE the subscription is renewed instead of letting the customer find out when it appears on their credit card bill.

  6. ABCmouse Review by Susan
    Cons: Terms and conditions are unacceptable.

    A sentence in the terms and conditions of ABCmouse subscription:

    “We may change any fee or charge at any time in our sole discretion.”

    Are you kidding me? Who in the world would ever sign up for a subscription like this? By purchasing a subscription you allow the people running ABCmouse to charge you any amount at any time. Only the sleaziest internet companies do this, No one has flagged this? It’s funny that parents that buy this for their kids to learn to read can’t do so themselves… There is no place for such a term in any agreement that is fair and reasonable. Shame on ABCmouse!

  7. ABCmouse Review by Theresa Johnson
    Pros: Engaging, easy, and fun.
    Cons: None

    Grades Used: preschool

    My son loved playing ABC Mouse! He is very stubborn and independent, so it was nice to allow him to learn without feeling like he was “in school”. However, he eventually just started to play with the hampsters and began to lose interest in the activities. I was sad, because I really did like the program!

  8. ABCmouse Review by Sheri Vincent
    Pros: Inexpensive, easy to use, fun!
    Cons: The printables are good but could be better.

    Grades Used: Pre-K to Grade 1

    We LOVE this program! My daughter was to start Kindergarten this year, but unlike her older brothers she was not interested (to say the least!). Out of desperation I searched and found ABC Mouse. She loves it so much that she doesn’t even realize she is learning, and now that she has started to learn key concepts she is more open to other forms of instruction as well. ABC Mouse is VERY worth the cost. I will be using it for my younger children in the future as well!

  9. ABCmouse Review by Mary Bowen
    Pros: Fun, colorful, simple navigation
    Cons: That the learning ends at level K

    Grades Used: Pre-K, 1st grader

    I give this program 5 stars for sure! I joined because my children saw it advertized on PBS. They begged me to join. It was very simple to join. It was very simple to set the different student accounts up as well.
    I love that my account allows more then one child for the same price. Many paid school programs require a few per student. The price is WELL within my budget.
    Their customer service responds to emails so quickly! No waiting days for a response.
    I use this for a Pre-K and she loves it! I also use ABCmouse for my 1st Grader. It has level up to only K, but they both love their room to decorate and of course their hamster and aquarium. I can’t wait for them to add 1st grade to their site.
    I love this program and plan on using it for years to come!!

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